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Troubleshooting Windows 9x

TCP/IP Fatal Error on win9x
Troubleshooting User.exe errors

Why win9x cannot see a printer
Win9x can't browse Entire Network
Win9x logon password issues
Z: is currently \\srv1\netlogon. The local drive name z: is already in use"
 

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TCP/IP Fatal Error on win9x

When running ping or winipcfg, you may receive "Fatal Error" message. Solutions: 1) make sure TCP/IP is installed and bound; 2) At the command prompt, run c:\windows\ws2bakup\ws2bakup.bat; 3) remove and reinstall the TCP/IP stack (refer to MS Q286748).

Troubleshooting User.exe errors

In general, User.exe errors can be blamed to video related problems. In some cases its due to drivers not being up to date. Other times it is caused from having a video mode of more than 256 colors. If you get a lot of user.exe errors, try changing the video mode for number of colors to 256 or some other value. The 32-bit mode or true-color mode can cause this problem.

Why win9x cannot see a printer

Win 2000 can see the print name or folder name but win9x cannot because the name of the printer or folder is too long (more than 12 characters).

Win9x can't browse Entire Network

If you setup your network correct in win9x, you should be able to browse and see the computer in Entire network. If not, check 1) have you installed File and Printer Sharing? 2) Have you installed a NIC? 3) if the Master Browser is disabled?

Win9x logon password issues

Q: When I use Domain Security Policy to enforce periodic password change for all users, W9x users would be prompted to change their netlogon password when the time comes to change, but the Windows logon password doesn't get changed as well. Is there a way to get the Windows logon password to change together with the domain passwords without doing it manually?

A: When you logon win9x on a domain network at the first time, you have an option to setup win9x password which is saved under windows folder. To avoid changing win9x password later, you should keep the windows password blank. Otherwise, whenever you change the domain password, you also need to change the windows password.

Z: is currently \\srv1\netlogon. The local drive name z: is already in use

Q: When logging on and running the logon.bat, win2k clients work fine but the win98 clients get this message: "c:\windows>net use z: \\domain\apps. z: is currently \\srv1\netlogon. The local drive name z: is already in use". After press Yes to continue, windows explorer does not show z: drive. If mapping z: \domain\apps manually, it work. Why?

A: Z: drive is reserved as search drive for netlogon in win9x. So, choose another drive.

 

 

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